Privacy Policy

of www.shopmetisonline.ca

Last revision: February 24, 2023

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

The respect of your private life and/or your business is of the utmost importance for Shop Métis Inc., who is responsible for this website.

This Privacy Policy aims to lay out:

• the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location, your IP address, and more;
• your rights regarding your personal information;
• the way your business information is collected and processed. "Business information" means any information or content that could identify your business, such business name, business hours, business location, mailing address, postal code, email address, phone number, business description, social media account information, website information, product and service names, product and service images, product and service descriptions, Métis heritage information, business-related content (materials, information, data, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, all provided trademarks, service marks, trade names and any other content), and more;
• your rights regarding your business information;
• who is responsible for the processing of the collected information;
• to whom the information is transmitted;
• if applicable, the website's policy regarding cookies.

This Privacy Policy complements the Terms and Conditions that you may find at the following address:

www.shopmetisonline.ca/pages/terms-conditions

1. COLLECTION OF PERSONAL INFORMATION

We may collect the following personal information:

• First name
• Last name
• Mailing address
• Postal code
• Email address
• Phone and/or fax number
• Date of birth/age
• Preferences (art, music, professional services, more)
  
• Credit card number (if purchase or subscription occurs)
  
• Other information as required
  

The personal information we collect is collected through the collection methods described in "3: Forms and Methods of Collection for Personal Information" section.

2. COLLECTION OF BUSINESS INFORMATION

We may collect the following business information:

• First name(s) of owners
• Last name(s) of owners
• Business name
• Business description
• Business location
• Business hours
• Business email address
• Business phone/or fax number
  
• Business mailing address
  
• Business postal code
  
• Education (if required for business profile)
  
• Occupation (if required for business profile)
  
• Social media account information
  
• Website information
  
• Product and service names
  
• Product and service images
  
• Product and service descriptions
  
• Other product and service information
  
• Proof of Métis heritage
  
• Métis citizenship affiliation
  
• Métis citizenship card
  
• Métis citizenship number/identifier  
  
• Proof of Métis scrip  
  
• Business-related content (materials, information, data, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, trademarks, service marks, trade names and any other content)
  
• Credit card number (if purchase or subscription occurs)
  
• Other information as required
  

The business information we collect is collected through the collection methods described in "4: Forms and Methods of Collection for Business Information" section.

3. FORMS AND METHODS OF COLLECTION FOR PERSONAL INFORMATION

Your personal information may be collected through the following methods:

• Website registration form
• Order form
• Survey form
• Contest
• Pop-up
• Email
• Phone call
  
• Text message
  

We may use the collected data for the following purposes:

• Order tracking
• Special offers
• Statistics
• Contact
• Managing the website
• Email marketing

4. FORMS AND METHODS OF COLLECTION FOR BUSINESS INFORMATION

Your business information may be collected through the following methods:

• Website registration form
• Order form
• Survey form
• Email
• Phone call
• Text message

We may use the collected data for the following purposes:

• Order tracking
• Special offers
• Statistics
• Contact
• Managing the website
• Business profiles
• Social media posts
• Email marketing
• Advertising

We are committed to not selling to third parties or otherwise commercializing the business information we collect. However, by submitting any Shop Métis Inc. business registration or other form, you agree that Shop Métis reserves the right to publicly share any submitted information or content, which includes but is not limited to, first name(s) of owners, last name(s) of owners, business name, business description, business location, business hours, business email address, business phone/or fax number, business mailing address, business postal code, education (if required for business profile), occupation (if required for business profile), social media account information, website information, product and service names, product and service images, product and service descriptions, other product information, Métis citizenship affiliation, business-related content (materials, information, data, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, trademarks, service marks, trade names and any other content), and other information as required. Shop Métis reserves the right to display the aforementioned information and content as required, in traditional and online marketing campaigns, the Shop Métis Website, Shop Métis Online Store, Shop Métis Business Directory, Shop Métis Interactive Business Map, Shop Métis social media posts/content, and Shop Métis email marketing campaigns.

If you do wish that we not share your business information with third parties, you may object at the time of collection or at any time thereafter, as described in the "Right of objection and of withdrawal" section.

5. INTERACTIVITY

Your personal information may also be collected through the interactivity between you and the website. This personal information is collected through the following methods:

• Comments
• Reviews
• Correspondence
• Information for promotional offers
• Pop-up

We may use the personal information collected for the following purposes:

• Statistics
• Contact
• Website management
• Email marketing

6. COOKIES AND LOG FILES

We collect information through log files and cookies. These allow us to process statistics and information about traffic on the Website, to ease navigation, and to improve your experience for your comfort.

6.1. COOKIES USED BY THE WEBSITE

The cookie files used on the Website are the following:

• IP address
• Location information
• Operating system
• Pages visited and queries
• Day and time of connection

The use of such files allows us to achieve the following purposes:

• Improvement of the service and personalized welcome
• Personalized consumption profiles
• Order tracking
• Statistical analyses

6.2 OBJECTION TO THE USE OF COOKIES AND LOG FILES BY THE WEBSITE

You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation shall not be considered of our making.

7. SHARING PERSONAL INFORMATION

We are committed to not selling to third parties or otherwise commercializing the personal information we collect. However, we may share this information with third parties for the following reasons:

• Consumption profiles
• Order fulfillment
• Partnership
• Advertising

If you do wish that we not share your personal information with third parties, you may object at the time of collection or at any time thereafter, as described in the "12. Right of Objection and of Withdrawal" section.

8. SHARING BUSINESS INFORMATION

We are committed to not selling to third parties or otherwise commercializing the business information we collect. However, by submitting any Shop Métis Inc. business registration or other form, you agree that Shop Métis reserves the right to publicly share any submitted information or content, which includes but is not limited to, first name(s) of owners, last name(s) of owners, business name, business description, business location, business hours, business email address, business phone/or fax number, business mailing address, business postal code, education (if required for business profile), occupation (if required for business profile), social media account information, website information, product and service names, product and service images, product and service descriptions, other product information, Métis citizenship affiliation, business-related content (materials, information, data, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, trademarks, service marks, trade names and any other content), and other information as required. Shop Métis reserves the right to display the aforementioned information and content as required, in traditional and online marketing campaigns, the Shop Métis Website, Shop Métis Online Store, Shop Métis Business Directory, Shop Métis Interactive Business Map, Shop Métis social media posts/content, and Shop Métis email marketing campaigns.

If you do wish that we not share your business information with third parties, you may object at the time of collection or at any time thereafter, as described in the "12. Right of Objection and of Withdrawal" section.

9. STORAGE PERIOD OF PERSONAL AND BUSINESS INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal and business information collected for an indefinite amount of time.

10. HOSTING OF PERSONAL AND BUSINESS INFORMATION

Our website is hosted by: Shopify Inc., located at the following address:

Legal Department, 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8.

The host may be contacted via the Shopify Help Centre.

11. CONTROLLER

a) Controller

The "Controller" is: Benjamin Robitaille. The Controller may be contacted as follows:

The Data Controller can be contacted by:
email: info@shopmetisonline.ca

The Controller is in charge of determining the purposes for which personal and business information is processed and the means of such processing.

b) Obligations of the Controller

The Controller is committed to protecting the personal and business information collected, not to transmit it to third parties without informing you (unless you have willingly registered to list your business with Shop Métis Inc., which implies consent to make your business information available for public consumption), and to respect the purposes for which personal and business information was collected.

In the event that the integrity, confidentiality or security of your personal or business information is compromised, the Controller is committed to notifying you.

12. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal and business information by the Website ("right to object"). You also have the right to request that your personal and business information not appear, for example, on a mailing list ("right to withdraw").

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

The user must submit a request to the Data Controller by email.

13. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you or your business by following the procedure described hereinafter:

The user must submit a request to the Data Controller by email.

If you have a personal or business account, you may request its removal by following the procedure described hereinafter:

The user must submit a request to the Data Controller by email.

14. SECURITY

Personal and business information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of your personal information, we use the following methods:

• SSL (Security Sockets Layer) Protocol
• SET (Secure Electronic Transaction) Protocol
• Username/password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security, and transmitting personal information on the Internet always contains an element of risk.

15. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:

www.shopmetisonline.ca/pages/privacy-policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

16. ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal and business information, and the use of cookies.

17. APPLICABLE LAW

We are committed to ensuring compliance with all applicable legislation, including, but not limited to:

• the Criminal Code (R.S.C., 1985, c. C-46);
• Canada's anti-spam legislation (CASL);
• the National Security Act, 2017 (S.C. 2019, c. 13);
• the Communications Security Establishment Act (S.C. 2019, c. 13, s. 76);
• the Security of Information Act (R.S.C., 1985, c. O-5);
• the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5) or Provincial counterparts in jurisdictions that have their own privacy laws.